Legal Disclosure (Act on Specified Commercial Transactions)
| Business Operator | Studio Wordrium (Tour service operated as “Your Kyoto Guide Waka”) |
| Representative | Kozue Kasakawa |
| Address & Phone Number | Will be disclosed without delay upon request. |
| Email Address | yourguidewaka@gmail.com |
| Website URL | https://words-dawn.com/ |
| Tour Price | Prices are listed on each tour detail page. |
| Additional Fees | Transportation costs, meals, and entrance fees incurred during the tour (for both guests and the guide). If taxis or limited express trains are used during the tour, guests will also be responsible for the guide’s transportation costs. The guide’s fare for regular public transportation (such as buses and local trains) is included in the tour price. |
| Payment Methods | Credit card (processed by Stripe), PayPal, or cash |
| Payment Timing | Payment is required at the time of booking. |
| Booking Validity | If payment is not completed by the specified deadline after the tour details are confirmed, the reservation will be automatically canceled. |
| Service Delivery | The tour service will be provided on the scheduled date and time as confirmed in the booking. |
| Service Changes | The itinerary may be adjusted due to weather conditions, transportation issues, or other unavoidable circumstances. |
| Cancellation & Refund Policy | • More than 7 days before the tour date: Full refund minus non-refundable payment processing fees. • 3 to 6 days before the tour date: 50% refund minus non-refundable payment processing fees. • Within 2 days of the tour date or in case of no-show: No refund. Any non-refundable payment processing fees will be borne by the guest. |
| Disclaimer | The operator is not liable for any accidents, injuries, theft, or damages during the tour. Guests are encouraged to obtain their own travel insurance. |